Frequently Asked Questions

• I'm not getting approved → Check that your channel URL is an actual profile and that your bio and specialties are filled in. If you've waited more than 24 hours, contact contact@plander.io
• I don't see the Apply button → You're not yet approved, or recruitment for the campaign has closed
• I haven't received my points → Points are credited after advertiser approval. Check the status (Submitted/Revision Requested/Approved) in My Applications

Weekly Digest

Every Monday at 9 AM, you'll receive a single notification/email summarizing new campaigns in your specialties/region, this week's deadlines, counts of pending applications/submissions needed/under review, points approved and credited last week, (if Public Profile is ON) last week's profile views and QR business card traffic, and your withdrawal eligibility. You can turn this off under Digest in Settings > Email Notification Settings.

Push Notifications

Tapping Push Notifications > Turn on for this device in Settings lets selection, approval, and deadline alerts reach your device immediately even while the app is closed (the categories in your email notification settings apply to push as well). Android and PC Chrome can enable this directly, while on iPhone, you can turn it on from the Luby AI app installed via Safari Share → Add to Home Screen. Can be turned on/off per device.

My Portfolio (PDF)

From Menu > My Portfolio, view your profile, channels, specialties, and collaboration history in a portfolio format to show brands, and save as PDF or print. You can view this yourself even with Public Profile off, and when it's on, you can share the same page via a link (luby.im/p/…).