Frequently Asked Questions

• I'm not getting approved → Check that your channel URL is a real profile and that your bio/specialties are filled in. If you've been waiting more than 24 hours, contact contact@plander.io
• I don't see an Apply button → You're either not yet approved, or the campaign's recruitment has closed
• I haven't received my points → Points are credited after advertiser approval. Check the status (Submitted/Revision Requested/Approved) in My Applications

Weekly Digest

Every Monday at 9 AM, you'll receive a single notification/email covering: newly opened campaigns in your specialties/region, this week's deadlines, counts of pending applications/submissions needed/reviews pending, points approved and credited last week, (if Public Profile is ON) your profile views and QR card traffic from last week, and your withdrawal eligibility. You can turn this off under Digest in Settings > Email Notification Settings.

Push Notifications

In Settings > Push Notifications > Turn On for This Device, you'll receive selection, approval, and deadline alerts directly on your device even while the app is closed (categories set in email notification settings also apply to push). Android and PC Chrome support this immediately; on iPhone, you'll need to install the Luby AI app via Safari's Share → Add to Home Screen first, then turn it on from there. Push can be turned on/off per device.

My Portfolio (PDF)

From the menu > My Portfolio, you can view your profile, channels, specialties, and collaboration history in a portfolio format to show brands, and save it as a PDF or print it. You can view it yourself even with Public Profile turned off; turning it on lets you share the same view via a link (luby.im/p/…).